Creating an FSAS customer account allows you to store
billing and shipping information so that you do not have to enter it every time
you place an order. We do not store any debit or credit card information for
your security. You can also keep track of your purchases while logged into your
account. To create an account, simply enter your information here.
If you want to change your password or can't remember it,
click on the "Forgot Password" link on the account log in page. You
will need to enter the email address associated with your account. After
submitting your email, you will be mailed a “reset password” link along with
directions to recover or change your password.
You can update your account information by logging into your
Currently, FSAS accepts the following forms of payment:
Visa, MasterCard, ______
Once your order is shipped, you will receive a Shipment
Confirmation email. This email will contain your tracking number as well as a
link to track your package.
When an order is placed on FSAS, we begin processing the
order immediately to ensure prompt delivery. For this reason, FSAS is unable to
cancel or change an order once it has been submitted.
With the tracking number provided on your shipping
confirmation, please contact your local Post Office or UPS (depending on which
carrier delivered your order) for any further delivery details. If you are
unable to locate it through the carrier, please email FSAS Customer Care at
Defective and/or damaged merchandise must be reported within
14 days of delivery in order to be replaced. Please notify us by email at
______ and send a photo of the damaged goods with a description of what is
FSAS will issue a refund within 14 business days of
receiving and processing your returned order in our warehouse.
FSAS does not currently offer gift wrapping.
Yes, for international orders only. Please see more
information on checkout.
Orders with standard shipping will take approximately 5 to
10 business days to be delivered.
Business days are “regular” business operating days, Monday through Friday. Our warehouse does not ship on Saturday and Sunday.